Terms and Conditions
Effective Date: 01-01-2025
Welcome to DgiKart Operated by Neal John Savio. By using our website (DgiKart.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Terms
1.1. DgiKart operates as an online store selling Digital keys and licenses of Software and Game titles.
1.2. By accessing our website and making a purchase, you confirm that you are legally eligible to enter into a contract.
1.3. We reserve the right to modify these terms at any time. The updated terms will be posted on our website and take immediate effect.
2. Products and Licensing
2.1. We sell Digital Licenses which are delivered electronically via email.
2.2. All Keys and licenses are legally obtained
3. Order and Payment
3.1. All purchases are final once payment is completed.
3.2. Payments are processed securely via third-party payment providers. We do not store your payment details. 3.3. If your payment is flagged as suspicious or fraudulent, we reserve the right to cancel the order and issue a refund.
4. Delivery Policy
4.1. Digital Keys are delivered instantly via email after payment confirmation.
4.2. In rare cases, delivery may take up to 24 hours due to verification processes.
4.3. If you do not receive your key within this time, please contact our support team at support@dgikart.com.
5. Refund Policy
5.1. Eligibility for Refunds:
- Refunds are only applicable in cases where the product key or digital license is found to be invalid, non-functional, or already used at the time of purchase.
- Refund requests must be made within 3 days of purchase.
- Proof of issue (screenshots, error messages, etc.) must be provided when requesting a refund.
Non-Refundable Products:
Any issues caused by incompatibility, customer error, or system requirements not being met will not be eligible for a refund.
We do not offer refunds for digital products that have been successfully delivered and activated.
6. Usage Restrictions
6.1. Customers are responsible for ensuring compatibility before purchasing the respective license key.
6.2. License keys must not be resold, distributed, or used for illegal purposes.
7. Limitation of Liability
7.1. DgiKart is not responsible for any loss, damage, or legal issues arising from the use of purchased Digital Keys
8. Privacy Policy
8.1. By using our services, you agree to our Privacy Policy, which outlines how we handle your personal data.
9. Governing Law
9.1. These Terms and Conditions are governed by the laws of India. Any disputes shall be resolved in the appropriate courts of India.
10. Contact Information
For any queries regarding these Terms and Conditions, please contact us:
- Email: support@dgikart.com
By using our website and making a purchase, you agree to abide by these Terms and Conditions.