Shipping and Delivery Policy
1. Digital Product Delivery
- All digital products, including software licenses, and game keys are delivered electronically via email.
- Delivery is instant or within a few minutes of successful payment processing.
2. Delivery Timeframe
- Most orders are processed and delivered instantly. However, in some cases, delivery may take up to 24 hours due to:
- Payment verification delays
- High demand or manual processing requirements
- Technical issues
3. Email Confirmation
- Customers will receive an order confirmation email immediately after purchase, followed by a separate email containing the digital product or license key.
- If you do not receive your product within the expected timeframe, please check your spam/junk folder or contact our support team at support@dgikart.com
4. Non-Delivery Cases
If you have not received your digital product within the promised timeframe, please:
- Verify that the email used during checkout is correct.
- Ensure your payment has been successfully processed.
- Contact us for assistance if there are any issues.
5. No Physical Shipping
- DgiKart does not sell physical goods, and there are no shipping charges associated with digital products.